AI Voice Receptionists
Answer every inbound call, capture booked-job details, and escalate no-cooling emergencies without adding front-desk headcount.
AI automation for HVAC teams
Run your HVAC operations on autopilot. HVACRelay answers calls and inquiries, qualifies jobs, schedules technicians, and keeps every customer conversation in one place. Less time on admin. More on billable work.
Tell us your exact requirements and go live within days.
Live demo
Call this number to talk to our demo AI receptionist.
Call Demo: (877) 583-1065Available 24/7.
Services
Answer every inbound call, capture booked-job details, and escalate no-cooling emergencies without adding front-desk headcount.
Connect your CRM, dispatch board, and messaging tools so maintenance calls and urgent requests route automatically with clean handoff.
Train responses around your maintenance plans, service area, after-hours dispatch triage rules, and emergency policies.
Multilingual Support
HVACRelay speaks both English and Spanish, so you can support more callers and convert more opportunities without adding bilingual office headcount.
Integrations
We integrate with any CRM or dispatch stack. Some of the platforms we work with include:
ServiceTitan
Housecall Pro
Jobber
FieldEdge
ServiceFusion
Workiz
ServiceM8
FieldPulse
Successware
BuildOps
Sera
Kickserv
Don't see your platform listed? We also build custom integrations for other CRM and dispatch systems.
Pricing
Most AI voice platforms require you to handle scripting, testing, and integration on your own. We customize all of that for your business at no setup charge, so you can focus on operations instead of tool configuration.
Starter Coverage
$299/mo
For shops that now miss ~3 calls/day
Growth Coverage
$499/mo
For shops that now miss ~7 calls/day
Scale Coverage
$899/mo
For shops that now miss ~16 calls/day
Need more monthly minutes than shown above? We can provide higher-volume plans as needed. Please call us for a custom quote.
A deliberately conservative back-of-the-envelope, ignoring the high-value emergency replacement upside ($8-12k jobs).
Starter Coverage: 100 calls x 25% x $400 = ~$10,000/mo
Growth Coverage: 233 calls x 25% x $400 = ~$23,300/mo
Scale Coverage: 500 calls x 25% x $400 = ~$50,000/mo
Estimates are illustrative and depend on your call mix, ticket size, and current miss rate. We cannot guarantee any revenue increase.
Or you can email us by clicking here.
Tell us your exact requirements and go live within days.
Process
Discovery
We get on a screen-share call with you to understand your exact call flows, dispatch process, and software stack.
Build
We build your custom AI receptionist, adapted to your CRM, your call types, and your dispatch process.
Launch
We go live with minimal disruption to your current operations.
Optimize
We monitor performance and refine prompts/workflows over time.
Why HVACRelay
Capture no-cooling emergencies and after-hours calls instead of losing urgent work to voicemail.
Your AI receptionist is live within 5 work days of the discovery call.
Escalate priority dispatch issues to your team with clean notes, call context, and urgency level.
Missing 3-5 calls a day costs HVAC shops $9,000-$15,000 a month.
Monthly billing starts at $299/mo, and all customization is included at no setup charge.
Or you can email us by clicking here.
FAQ
Most teams launch an initial call flow within 3 days, then add deeper routing and automation in phases based on your needs.
No. We handle setup, voice flow configuration, and implementation support so your dispatch and office team can stay focused on daily operations.
No. HVACRelay handles repetitive call volume and qualification, then routes qualified jobs or urgent situations to your team with context.
Pricing is monthly based on call volume, and we include full customization for your business at no setup charge.
We include call flow design, CRM integration, routing and escalation logic, AI behavior customization, and launch support tailored to your business.
Yes. We design implementations with data protection in mind, minimize unnecessary data collection, and connect only the systems needed for your workflow.
Yes. HVACRelay is built to connect with common HVAC CRMs, dispatch systems, and messaging tools so lead handoff stays smooth.
We provide post-launch monitoring and optimization support to refine prompts, routing logic, and handoff quality as your call patterns evolve.
Yes. You can move to a higher monthly tier as call volume grows.
Yes. Two-way calendar sync (Google Calendar/Outlook) keeps your HVAC scheduling accurate. We help you with setup.